These Terms and Conditions apply to the use of the Yeti Eats website and our catering services. By using our website or booking our services, you agree to these terms.

1. Our Services

Yeti Eats provides catering services for weddings, engagements, birthdays, corporate events, private parties, family gatherings, conferences, outdoor events, and other celebrations across the UK.

Our menus, services, availability, and pricing may vary depending on the event and customer requirements.

2. Bookings

All bookings are subject to availability.

A booking is confirmed only when the event details have been agreed and any required deposit has been received.

Customers must provide accurate information about the event, including the date, time, venue, guest numbers, menu requirements, and dietary requirements.

3. Menu and Dietary Requirements

Menus can be customised according to customer preferences and event requirements.

Customers must inform us in advance about allergies or dietary requirements.

We take reasonable precautions when preparing food, but our kitchen and catering environment may handle common allergens. We cannot guarantee that food will be completely free from traces of allergens.

4. Pricing and Payment

Prices are based on the agreed menu, guest numbers, venue, services, and other requirements.

Changes to a confirmed booking may result in additional charges.

Payment terms, including any required deposit and final balance, will be confirmed at the time of booking.

5. Guest Numbers

Final guest numbers must be confirmed by the agreed deadline.

Changes to guest numbers after this deadline may affect the final price, menu, staffing, and availability.

6. Venue Requirements

Customers are responsible for ensuring suitable access to the venue and providing any facilities reasonably required for catering.

Additional charges may apply for special access, parking, travel, equipment, extended setup time, or other venue requirements.

7. Equipment and Property

Where Yeti Eats provides tables, chairs, tableware, serving equipment, or other items, customers and guests must take reasonable care of them.

Customers may be responsible for costs resulting from loss or damage caused by misuse or negligence.

8. Event Timing

We will make reasonable efforts to provide catering services at the agreed times.

Delays caused by traffic, venue access, weather, third-party suppliers, or circumstances outside our reasonable control may affect service times.

9. Cancellation and Refunds

Cancellations and refunds are governed by our separate Cancellation and Refund Policy.

10. Website Content

Website content, including text, images, logos, graphics, and branding, belongs to Yeti Eats Ltd or its respective licensors.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission.

11. Liability

We will provide our services with reasonable care and skill.

We are not responsible for losses, delays, or disruption caused by circumstances outside our reasonable control.

Nothing in these terms excludes or limits liability that cannot legally be excluded under UK law.

12. Force Majeure

We will not be responsible for failure or delay caused by circumstances beyond our reasonable control, including severe weather, natural disasters, transport disruption, government restrictions, venue closure, public emergencies, or other unforeseen circumstances.

13. Privacy

Personal information provided to Yeti Eats will be handled in accordance with our Privacy Policy.

14. Changes to These Terms

We may update these Terms and Conditions from time to time.

The latest version will be published on our website with the updated date.

15. Governing Law

These Terms and Conditions are governed by the laws of England and Wales.

Any disputes will be subject to the applicable courts of England and Wales, unless otherwise required by law.

16. Contact Us

For questions about these Terms and Conditions or our catering services, please contact Yeti Eats Ltd through the contact details provided on our website.